Frequently asked questions

Custom software for organisations: business systems, web applications, APIs and integrations, and the modernisation of existing systems. We also deploy, host and look after software.

Yes. We work with clients across Ghana, mostly remotely over calls and WhatsApp, and we meet in person when it helps.

Yes. We design and build in-house, and on larger projects we bring in trusted specialists. You always know who's working on your project.

Yes. We check what's there, fix what's broken, bring it up to date and look after it from then on.

Yes. We set up the pages you'll want to change so you can edit them yourself, and we handle anything bigger.

We help you recover access to your domain and hosting first. It's a common starting point.

Yes. We import your current records so you start with your history, not an empty system.

Yes. Everything works in the browser on a phone, tablet or laptop.

You do. The domain is registered in your name, and the site and its data are yours.

We hand everything over: the domain, the code, the data and the access details. No lock-in.

Yes. Everything we host is backed up every night to a separate location, and we can restore it when needed.

Yes. Most clients have us host and look after it, so there's one team to call for everything.

We plan migrations so the switch happens in one go, and we tell you in advance if there'll be any downtime.

Often, yes. Tell us what it runs on and we'll tell you honestly whether we can look after it well.

Our monitoring alerts us and we start on it straight away. You can always message us on WhatsApp too.

Yes. We transfer it into your business's name and take over the renewals.

Something short that people can spell. We'll suggest options and check what's available.

We keep the product's code; you get a permanent licence to use it, your data stays yours, and nothing confidential is ever shared.

They may, once it's a product: that's how the model works. They never see your data or anything confidential.

A reduced partner rate for the build, agreed in writing before we start, then partner pricing for as long as you use it.

You keep using the software under your permanent licence, and your data stays yours.

One build fee for the project, then a simple monthly fee for hosting and care. Both are in your written quote before any work starts.

A short call about what you need, a written quote, then we build it with you: you see progress and test it before launch. After launch we host it and look after it.

Yes. Usually a deposit to start and the balance at launch. Tell us what works for you.

It depends on the size: a simple website is quicker than a full system. We agree a timeline in your quote and tell you early if anything changes.

WhatsApp and calls, with a short update at each milestone. You talk to the people building your project.

No fixed minimum. If we're not the right fit for what you need, we'll tell you honestly.

Yes. Free, and no obligation.

We host it, back it up every night, keep it updated and fix things when they break. Changes and new features are quoted separately.

Systems we host include small fixes each month. Bigger changes are quoted separately before we start.